Rights & Responsibilities
Your right to be treated well
We will treat you with respect and dignity.
We will treat you fairly and speak honestly.
We will protect your personal information and only use it for the right reasons.
We will provide good quality services that suit your needs, age, lifestyle and cultural background.
Your right to participate
You have the right to a safe and comfortable place to use the service.
You have the right to make choices and decisions about the services you receive.
You have the right to the information you need to make good choices.
You have the right to have someone help you make the best choices – an advocate or support person.
You have the right to get help accessing services in the community.
Your right to speak out
You have the right to complain about the service.
You have the right to a reply as quickly as possible.
If you still are not happy, you have the right to complain again, or talk with the NDIS Commission.
You have the right to have someone help you make the best choices – an advocate or support person.
You have the right to get help accessing services in the community.